Shipping Policy

Wooden Strong is committed to delivering premium-quality wooden furniture safely and on time across India. We take great care in packaging and shipping every order to ensure it reaches you in excellent condition.

Business Information

  • Business Name: Wooden Strong

  • GST Number: 08GCAPP5610P1Z5

  • Address: Ghantel Khariya Road, Churu, Rajasthan, India

  • Email: helpwoodenstrong@gmail.com

  • Phone / WhatsApp: +91 80948 33618

Delivery Coverage

Wooden Strong offers delivery services across most locations in India.

All products are carefully packed and dispatched from our facility in Churu, Rajasthan. Delivery is subject to the serviceability of our logistics partners.

Shipping Charges

  • Free Standard Shipping is available on selected products and locations.

  • If shipping charges apply, they will be clearly displayed during checkout before payment.

  • Additional charges may apply for remote or non-serviceable locations, if applicable.

Order Processing Time

  • Orders are processed within 2–4 working days after successful payment confirmation.

  • Customized or made-to-order furniture may require additional processing time.

  • Orders placed on Sundays or public holidays will be processed on the next working day.

  • Cash on Delivery (COD) availability, if offered, will be shown during checkout.

Estimated Delivery Time

Order TypeEstimated Delivery Time
Standard Products7–12 Working Days
Custom / Made-to-Order Products10–15 Working Days

Delivery timelines are estimates and may vary depending on the product size, delivery location, weather conditions, courier operations, or other unforeseen circumstances.

Packaging and Quality Check

To ensure safe delivery, every product is packed with great care.

Our packaging process includes:

  • Multi-layer protective wrapping.

  • Foam edge protection and corner guards where required.

  • Strong outer packaging for safe transportation.

  • Thorough quality inspection before dispatch.

Tracking Information

Once your order is dispatched, tracking details will be shared via Email or WhatsApp (where applicable).

For faster updates, please save our support number:

  • +91 80948 33618

Delivery Guidelines

To ensure a smooth delivery experience, please follow these guidelines:

  • Ensure someone is available at the delivery address to receive the shipment.

  • Inspect the package carefully before accepting delivery.

  • If the package appears damaged, take clear photos before opening it.

  • Report any transit damage or incorrect product within 48 hours of delivery by Email or WhatsApp along with supporting photos or videos.

Shipping Delays

Although we strive to deliver all orders on time, delays may occur due to circumstances beyond our control, including:

  • Natural disasters or severe weather conditions.

  • Transport or courier delays.

  • Government restrictions.

  • Public holidays.

  • High order volumes during festive seasons or sales.

  • Incorrect or incomplete shipping information provided by the customer.

In such situations, our customer support team will keep you informed through Email or WhatsApp.

Shipping Support

For any questions related to shipping, delivery, or order tracking, please contact us:

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