Privacy Policy

 

At Wooden Strong, we value your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or place an order with us.

Business Information

  • Business Name: Wooden Strong

  • GST Number: 08GCAPP5610P1Z5

  • Address: Ghantel Khariya Road, Churu, Rajasthan, India

  • Email: helpwoodenstrong@gmail.com

  • Phone / WhatsApp: +91 80948 33618

Information We Collect

When you visit our website or place an order, we may collect the following information:

  • Full Name

  • Delivery Address

  • Phone Number

  • Email Address

  • Payment Information (processed securely through trusted payment gateways)

  • Order Details

  • Browser and Device Information (via cookies)

  • IP Address

  • Website Usage Information

How We Use Your Information

We use your personal information only for the following purposes:

  • To process and deliver your orders.

  • To send order confirmations and shipping updates via Email, SMS, or WhatsApp.

  • To respond to your questions and provide customer support.

  • To improve our website, products, and services.

  • To prevent fraud and unauthorized transactions.

  • To send promotional offers, discounts, or updates (only if you choose to receive them).

How We Protect Your Information

Wooden Strong takes the security of your personal information seriously. We use industry-standard security measures, including:

  • Secure HTTPS encryption across our website.

  • Trusted and secure payment gateways for online payments.

  • We do not store your debit card, credit card, CVV, UPI PIN, or banking details on our servers.

  • Personal information is accessible only to authorized personnel.

Sharing of Information

Wooden Strong does not sell, trade, or rent your personal information to any third party.

We may share your information only when necessary:

  • With courier and logistics partners to deliver your orders.

  • With payment gateway providers to process payments securely.

  • With trusted service providers who help us operate our website.

  • When required by applicable law or government authorities.

Cookies

Our website uses cookies to improve your browsing experience.

Cookies help us:

  • Remember your preferences.

  • Keep your shopping cart active.

  • Understand how visitors use our website.

  • Improve website speed and performance.

  • Enhance your overall shopping experience.

You may disable cookies through your browser settings. However, some features of the website may not function properly.

Third-Party Links

Our website may contain links to third-party websites such as payment gateways or social media platforms.

We are not responsible for the privacy practices of these external websites. We encourage you to review their privacy policies before providing any personal information.

Your Rights

You have the following rights regarding your personal information:

  • Right to access the personal information we hold about you.

  • Right to request correction of incorrect information.

  • Right to request deletion of your personal data.

  • Right to withdraw consent where applicable.

  • Right to opt out of marketing communications at any time.

To exercise any of these rights, please contact us at helpwoodenstrong@gmail.com.

Children’s Privacy

Our website and services are not intended for children under the age of 18 years.

We do not knowingly collect personal information from children. If you believe a child has provided personal information through our website, please contact us immediately so appropriate action can be taken.

Changes to This Privacy Policy

Wooden Strong reserves the right to update or modify this Privacy Policy at any time.

Any changes will be published on this page along with the updated Effective Date. We encourage you to review this page periodically to stay informed about how we protect your information.

Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us:

  • Phone / WhatsApp: +91 80948 33618

  • Email: helpwoodenstrong@gmail.com

  • GST Number: 08GCAPP5610P1Z5

  • Address: Ghantel Khariya Road, Churu, Rajasthan, India

  • Working Hours: Monday – Sunday, 10:00 AM – 7:00 PM (IST)

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