Terms & Conditions 

  • Effective Date: June 15, 2026

Welcome to Wooden Strong (www.woodenstrong.com). By accessing, browsing, or purchasing from our website, you agree to comply with the following Terms & Conditions.

Business Information

Products & Descriptions

  • All products are manufactured using premium-quality wood and other quality materials as specified on the product page.

  • Product dimensions, material details, finish, and specifications are mentioned on each product page.

  • Due to the handcrafted nature of wooden furniture, slight variations in wood grain, texture, polish, color, or dimensions may occur.

  • Product images are for reference purposes only. Actual colors may vary slightly depending on your screen settings and lighting conditions.

Pricing & Payments

  • All prices listed on our website are in Indian Rupees (INR).

  • Prices may change without prior notice.

  • Orders are confirmed only after successful payment or as per the payment option selected during checkout.

  • Payments are processed securely through trusted third-party payment gateways.

  • Wooden Strong does not store debit card, credit card, CVV, UPI PIN, or banking details on its servers.

Order Acceptance & Cancellation

  • Orders are confirmed only after successful payment verification.

  • Wooden Strong reserves the right to cancel any order due to pricing errors, product unavailability, suspected fraudulent activity, or incorrect customer information.

  • If an order is cancelled by Wooden Strong after payment has been received, the eligible refund will be processed to the original payment method.

  • Customers requesting cancellation should contact our support team as soon as possible. Cancellation requests may not be accepted once the order has been dispatched or production has started.

Shipping & Delivery

  • Wooden Strong delivers products across most locations in India.

  • Estimated delivery time for standard products is generally 7–12 working days.

  • Delivery timelines may vary depending on product availability, order size, customization, courier service, or delivery location.

  • Customers are responsible for providing accurate shipping information.

  • For complete details, please refer to our Shipping Policy.

Returns & Refunds

  • Return or replacement requests must be made within 48 hours of delivery.

  • Products must be unused and in their original condition and packaging.

  • Customized or made-to-order furniture is generally non-returnable unless it has a manufacturing defect.

  • Approved refunds will be processed according to our Refund & Returns Policy.

Intellectual Property

All content available on this website, including text, images, graphics, logos, product descriptions, designs, and other materials, is the exclusive property of Wooden Strong.

Any unauthorized copying, reproduction, modification, distribution, or commercial use of our content without written permission is strictly prohibited.

Limitation of Liability

Wooden Strong shall not be held liable for:

  • Natural variations in wood grain, texture, or color.

  • Minor measurement differences resulting from handcrafted manufacturing.

  • Delays caused by courier partners, weather conditions, natural disasters, or other circumstances beyond our control.

  • Any indirect, incidental, or consequential damages arising from the use of our products or website.

Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the courts located in Churu, Rajasthan.

Updates to Terms

Wooden Strong reserves the right to modify or update these Terms & Conditions at any time without prior notice.

Any changes will be published on this page with the updated Effective Date. Continued use of our website after such changes constitutes your acceptance of the revised Terms & Conditions.

Contact Us

If you have any questions regarding these Terms & Conditions, please contact us.

  • Phone / WhatsApp: +91 80948 33618

  • Email: helpwoodenstrong@gmail.com

  • Website: www.woodenstrong.com

  • GST Number: 08GCAPP5610P1Z5

  • Address: Ghantel Khariya Road, Churu, Rajasthan, India

  • Business Hours: Monday – Sunday, 10:00 AM – 7:00 PM (IST)

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